Customer Onboarding Is a Great Agent Workflow
A practical customer onboarding agent workflow for SaaS teams, including account context, docs, tasks, approvals, customer updates, and success handoffs.
Field guides for agent workflows, MCP tooling, evals, production handoffs, and the architecture behind software that actually ships.
A practical customer onboarding agent workflow for SaaS teams, including account context, docs, tasks, approvals, customer updates, and success handoffs.
How to design a Slack agent that uses MCP tools, reusable Skills, approvals, and clean handoffs instead of becoming another noisy bot.
Why n8n AI workflows and MCP-powered automation need clear triggers, tools, schemas, approvals, evals, and production handoffs before they become reliable.
How to design a coding agent workflow that turns an issue into a reviewed pull request with context, tools, tests, approvals, and traceable handoffs.
A practical permission matrix for AI agents using MCP servers, APIs, Slack, GitHub, billing tools, production systems, and human approval gates.
When to use MCP, when to use direct REST APIs, and how to design agent workflows that connect tools without turning permissions into a mess.
How to design AgentOps observability for production AI agents: traces, tool calls, approvals, cost, latency, evals, audit logs, and human correction loops.
Why AI agents need non-human identity, scoped credentials, delegated access, approval trails, and auditability before they touch production systems.
Context engineering for AI agents: source routing, retrieval scopes, tool results, memory, compression, freshness, and approval-aware context.